WHO I AM

ABOUT

Delivering enterprise-grade Salesforce solutions with a focus on performance, scalability, and user experience.

Business Systems Engineer & Salesforce Certified Developer/Administrator with 7+ years designing, building, and operating GTM business systems across Salesforce, NetSuite, DealHub CPQ, Zuora, and Workato. Deep expertise in Apex, LWC, Python, JavaScript, Flows, SOQL, and REST/SOAP integrations powering quote-to-cash, lead-to-opportunity, and revenue workflows. Hands-on with LLM-powered automation (Claude & OpenAI APIs), Agentforce, and prompt engineering. Holder of 4 certifications (Salesforce + Copado).

KEY ACHIEVEMENTS

Integrated 5+ mission-critical GTM systems — Salesforce, NetSuite (ERP), DealHub CPQ, Zuora (billing), SAP, Marketo, and DocuSign — via Workato recipes and robust REST/SOAP APIs

Architected an end-to-end quote-to-cash automation spanning DealHub CPQ, Salesforce, NetSuite, and Zuora, reducing quote generation time by 25% and eliminating manual order-entry rework

Deployed LLM-powered automations (Claude & OpenAI APIs) for case summarization and deal data enrichment, applying prompt engineering and agentic workflow patterns to eliminate manual toil

Achieved 4 Salesforce & Copado certifications: Administrator, App Builder, Platform Developer I, Copado Fundamentals I

SPECIALIZATION

Enterprise Salesforce architecture, complex integrations, and performance optimization for large-scale implementations.

APPROACH

Agile methodology with focus on clean code, automated testing, and continuous integration for reliable deployments.